About us
Hi, we’re OTUS, a small brand with a big heart. We look for new ideas and technologies that make everyday work and life a little easier, and we stand behind our products.
Where to buy OTUS lamps
OTUS lamps are sold on Amazon.com by OTUSWORLD LLC and shipped by Amazon. Nothing is sold on this website: see all models on our Lamps page and order them on Amazon.
Returns
Returns and refunds go through your Amazon account under Amazon’s return policy. Our Refund policy explains how it works.
OTUS Limited Warranty
Every OTUS lamp has an 18-month warranty from the date of purchase. Register your lamp while the warranty is running and you get 18 more months, 36 months in total. If a covered defect appears, we send you a replacement lamp or part, or refund the purchase price. Full terms are in our Refund policy.
Talk to us
Need help with setup, or something does not work as expected? Call or email us. Instructions and quick fixes are also on our Support page.
Phone (US): +1 (786) 807-2239, every day 9:00 AM – 4:00 PM Eastern Time
Email: support@otusworld.com
Company details: Legal Notice.