Support and manuals
US phone
+1 (786) 807-2239Every day 9:00 AM–4:00 PM Eastern (6:00 AM–1:00 PM Pacific)
Manuals
Monitor Lamp with Motion Sensor (DL-1332): see the quick fixes below, or call us.
Quick fixes
- DL-001 won’t switch on
Wave a hand 1–4 in above the shade, not higher. If that does not work, hold the color key for 1 second.
- DL-001 forgot my brightness
Settings are kept when you switch off, and reset when the lamp is unplugged.
- DL-006 phone not charging
Use a Qi-compatible phone or earbuds. The charger works up to 7 mm from the pad, so take off a thick case.
- DL-1332 knob
Turn to set brightness. Press and turn to set color temperature. Double-press to switch the motion sensor on or off; a red light shows it is active.
- DL-1332 switched itself off
With the motion sensor on, the lamp turns off about 10 minutes after you leave the desk.
- DL-1807 battery
Charge over USB-C for about 2.5 hours; the red light goes off when it is full. You can keep using the lamp while it charges.
Warranty
Every OTUS lamp has an 18-month warranty. Register it with your Amazon order number and we extend it by another 18 months.
Register your lamp